Job Description: Design, development and maintenance of the knowledge, information management and business intelligence by looking at document requirements and validating with stakeholders. Design and generate reports to give analytical and quantitative insight to business in order to make improved …

Job Description: To lead and manage the unit/s by ensuring relevant processes are administered and meet business requirements. Job Responsibilities: Meet Service Level Agreements (SLA) by managing processing activities within agreed timelines and parameters. Minimise financial and reputational risk by …

Job Description: To provide professional and efficient call services in order to optimise client experience for Nedbank clients and ensure continued relationships are created and maintained. Job Responsibilities: Adhere to the daily schedule to ensure that targets are met by …

Job Description: Provide efficient and effective administration support to ensure the smooth running of a functional area. Job Responsibilities: Manage costs / expenses within approved budget to achieve cost efficiencies Deliver exceptional service that exceeds customers’ expectations through proactive, innovative …

Job Description: To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process. Job Responsibilities: …